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Breaking News: The Top 5 mistakes newspaper make when news happens

Last month a large and boisterous fire appeared on the rooftop gardens of a Toronto waterfront condo during the afternoon rush hour. Bright orange flame pierced thick black smoke, and the wind-whipped plume was so large and so high it was visible from clear across Lake Ontario, in St. Catherine’s, 51 kms to the south. Thousands of workers in the downtown towers gawked at the fire from their windows, commuter traffic slowed to a crawl along the elevated expressway mere metres from the fire-struck condo. On the islands and ferries and boats in the harbour, all

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Newspapers: Stop chasing yesterday’s readers

Why are we always aiming at yesterday’s readers? I’ve spent the better part of the past year and a half  building and installing a sprawling content management system at one of our larger newspaper chains. Eighteen months. And the entire time I’ve been beset by the nagging, gnawing worry that I’m just bolting a big shiny brand new anchor to the belt of a powerful — but aging — swimmer who even now is floundering in rough waters. These enterprise systems, even the newest releases, are inevitably constructed with layer upon layer of legacy code, programming bloated by years

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Ernst Zundel goes free: Defending the indefensible

As this day slowly slips away, I wonder if I should write this post at all. It’s March 1st. 2010. This morning, German authorities released Holocaust denier and Nazi apologist Ernst Zundel from jail. I know Zundel all too well. Back in the last century, I spent five or six years as an investigative reporter for the Toronto Sun, specializing in the rise and fall of Zundel, his sorry skinhead shocktroops, and the motley crew that coagulated under the Heritage Front banner waved by Zundel’s protegé, the late Wolfgang Droege. Nearly a decade later, in a post 9-11 America,

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Goodbye advertising, hello circulation!

(Cross posted from ShiftLock, my tech column in the Canadian Newspaper Association’s paper, The Publisher)

Straws in the wind, or a sea change blowing in?

This past quarter at the New York Times (and my own newspaper and many, many others) circulation surpassed advertising as the dominant revenue source for newspaper operations. Advertising revenue for US newspapers showed double digit declines for the 8th consecutive quarter. A brand-new Portuguese national daily newspaper is attracting attention – and readers – with a design philosophy that places readers and their daily needs first. Paid circulation jumped by 50 percent within

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Going where your audience is (and newspapers mostly aren’t)

This week I teamed up with an old colleague, Steve Buist of the Hamilton Spectator, to spend a half day or so with editorial staff from the Metroland West community newspapers at their annual Editorial Training Day. Steve spent an hour and a half offering a highly personalized tour of the web tools he relies on for his – need I say it? – award-winning investigative reporting, with a focus on online court and government documents and databases. Steve has garnered multiple National Newspaper Awards and nominations for his work on topics like the food we eat (A Pig’s

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Seven Ways to Write Like a Digital Native

I originally developed this web writing checklist for my Writing for the Web class in WebU, but am reposting it here today because I’m giving a short seminar on this topic here at the Star. Additionally, one of the best resources for Writing for the Web has to be Jacob Nilson’s collection of posts on the topic at Useit.com Here are seven ways to get the most out of the web when publishing a story. Stop before posting ANY story and ask how you can enrich it for the reader: 1) Are there original documents you can link to?

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The Top 1,002 Internet Tools for Journalists

It’s Wordstock time again. It’s probably Canada’s longest-running annual professional development day for journalists and I got a chance to host two workshops – a panel on place blogging with David Topping of Toronto.ist and Tim Shore of Blog.To and the perennial Top Tools workshop. I felt pretty ambivalent about the Top Tools piece – I mean, who doesn’t already have a toolbox crammed to overflowing with useful, cool and free tools? I felt that way last year too when I did it, but my audience surprised me by being large and enthusiastic. And it quickly became obvious that

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If papers stopped dumping their print products online they might just find a real business model

Newspapers have to stop treating the web as a dumping ground for their printed product.

Newspapers have to stop treating the web as a dumping ground for their printed product.

(Cross posted from ShiftLock, my tech column in the CNA paper, The Publisher) How much are  you spending on your online news site? Whatever the number - $50,000 or $5,000,000 - think of that number for a second and then answer this question: if someone gave you (insert your big fat number here) to launch and run a brand new, innovative online news website to serve your community, would you really have chosen something so cluttered, confused, ugly and stuffed with yesterday's news? I doubt it. But despite more than a decade of trying, most of us are locked into our old print habits, like  "owning" our content, or believing we're the experts, that people want to listen to us — rather than talk with us and each other. These habits are killing us. While newspapers were early explorers on the web, we frittered away our lead in a foolish attempt to reproduce, not just our newspapers, but our old business model. We wasted more than a decade trying to get people to pay for content in a world where the digital explosion meant that the value of raw information was rapidly approaching zero, and the supply of advertising was expanding so rapidly its cost was dropping just as fast. All those years spent arguing whether we should charge for our newspaper content were wasted — because we were asking the wrong question. Click to continue reading »

Three tools to encourage citizen journalism

I took a day away from building our massive, bloody, code-spewing, chain-spanning, content management system to get back to teaching last week and spent some time with the Metroland Editors at their annual "off-site" in Markahm, just outside of Toronto. I sat in on several sessions and taught one: Citizen Journalism and Community Engagement, the latest in my ongoing efforts to subvert the creative stranglehold our templated websites place on local newspaper editors. Hmm. Better remember to rephrase that.... You can see my slides below - and I'll offer some links below as well, but I thought it might be worth putting some of the very basic points down here in text. After looking at the bad (False Steve Jobs heart attack report) and the good (coverage of a recent explosion at an urban propane filling station) of citizen journalism, we engaged in a discussion of just what the hell citizen journalism was and why they were so afraid of it. Many of them aren't, as it turns out, and with good reason: Local papers have been running citizen journalism since the day they opened their doors - the web simply offers more and different opportunities to continue this grand, and vital, tradition. For this session I zoomed in on three simple areas: Blogs, Photos and Wikis. Click to continue reading »

America’s most popular news blog goes local, takes on Chicago

Huffington Post – the fast growing US news and politics aggregator and blog machine – has launched a beta version of their new local news model.Here’s how cheif Huffer, Arianna Huffington, described the new site:

HuffPost Chicago is part local news source, part resource guide, and part virtual soap box — featuring a collection of bloggers who know and love Chicago, and are looking to share their takes on everything from the Cubs to City Hall to the hot new local band to the best place for Greek food (and I can testify that there is a lot

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